Dr. Schau and team are continuing to provide dental healthcare during the pandemic. The American Dental Association (ADA) has provided recommendations, and we are following these strictly as we continue to provide emergency and case-by-case dental care providing you do not have symptoms such as a fever, shortness of breath, or a persistent cough.
What safety precautions are being taken by your dental office?
We do have some new check-in processes to ensure the safety of our patients and the community.
- We check temperatures at check-in. Anyone who has an elevated temperature will be rescheduled.
- Adults are asked to come to appointments alone.
- Children can be accompanied by a parent, but please only bring the child who has an appointment scheduled.
- Patients are asked to wait in their vehicles once they are checked in. This limits the number of people in the office at any one time. We will call or text you when the dentist is ready for you.
Frequently Asked Questions About the COVID-19 Pandemic and Dental Care
We understand there may be many questions for your Saginaw, MI dentist. Here are the questions we hear the most from our patients and our community.
Is it safe to go to the dentist during the COVID-19 pandemic?
We assure our patients that your Saginaw, MI dental team is adhering to the recommendations provided by the ADA and the CDC and OSHA as well as the local and federal regulatory bodies to ensure you continue to have safe and compassionate care. We will continue to keep you updated should there be a reason dental care cannot safely continue.
What precautions are Dr. Schau and team taking to prevent the spread of infection?
Prior to Covid-19, our offices followed best practices to ensure the safety of our patients and our staff. We have always followed strict infection control measures provided by the Centers for Disease Control and Prevention as well as the American Dental Association.
- Sanitation Procedures: Our personnel cleans all our public spaces including restrooms, waiting rooms, and treatment areas.
- Disinfectant Spray: We apply medical-grade disinfectant sprays after each patient per the CDC guidelines. This includes high-touch areas like equipment, countertops, and chairs.
- Protective Barriers: We place protective barriers on items such as suction tips, computer keyboards, overhead lights, armrests, and curing lights.
- Sterile Instruments: After each patient, we sterilize our dental instruments. We adhere to the protocols outlined by the CDC pertaining to the proper sterilization of dental instruments.
Are Dr. Schau and her team taking any extra precautions?
- Our staff knows to stay home if they are showing any symptoms such as difficulty breathing, a fever, or coughing.
- Staff members are encouraged to refrain from traveling but if they travel to a region with a large breakout, they are required to self-quarantine prior to returning to work.
- We’ve implemented screening procedures for patients to determine if they have symptoms or have possibly been exposed. The three-point screening process includes when they book an appointment when the appointment is confirmed, and once they reach our offices.
- Time intervals between appointments have been increased.
- We also request patients to stay in their vehicles once they have checked in. We will text or call when the dentist is ready to see them.
Should I reschedule my appointment?
If you have been to a country or region with a large outbreak, or have been exposed to the Coronavirus, you should wait 14 days to see Dr. Jennifer Schau. If you are healthy and have not been exposed to someone who has been diagnosed with the virus, there is no need to change your regular appointment.
If you have more questions about your appointment or Covid-19, please don’t hesitate to call your Saginaw, MI dentist. Thank you for being patient during this time. If you have a dental emergency, please call us. Once we return to normal operations, we suggest you have a routine exam twice a year as part of your preventative dental treatment plan.